Find answers to the most common questions about Engated.
Engated is an all-in-one platform for managing contacts, projects, websites, and customer support — with CRM and CMS features on the way.
Sign up for a free 30-day trial — no credit card required. Once registered, you can create projects, add contacts, build websites, and explore all features.
Yes! Every plan includes a free 30-day trial with full access to all features. No credit card is required to start.
Yes. You can send emails to individual contacts or in bulk directly from the Contacts page. You can also schedule messages to be sent at a specific date and time, preview emails before sending, and send test emails to yourself.
Message templates are reusable email drafts you can create, edit, and apply when messaging contacts. They save time on repetitive outreach. You can also import templates or restore the built-in defaults.
The duplicate scanner automatically detects contacts that share the same name, email, or phone number. You can review matches and choose to merge or delete duplicates individually or in bulk.
Yes. Deleted contacts are moved to the trash and can be restored at any time. You can also permanently delete individual contacts or empty the entire trash when you're sure.
The Contact Stats page shows charts and analytics for your messaging activity, including delivery stats, recent messages, and any scheduled messages you can cancel if needed.
Yes. The website builder lets you add custom pages and sections, reorder content with drag-and-drop, and toggle section visibility — all without writing any code.
The media library lets you upload and organize images and files in folders for your websites. You can manage media with bulk selection and deletion, making it easy to keep your assets organized.
Yes. You can configure meta titles, descriptions, and other SEO settings per page to help your website rank higher in search engine results.
The security scanner runs on-demand checks on your published website, including SSL status, security headers, malware detection, and backup health — helping you identify and fix potential vulnerabilities.
Click "Forgot Password?" on the login page and enter your email address. You'll receive a link to reset your password.
Yes. Two-factor authentication (2FA) is mandatory for all users. You'll be prompted to set it up after registering, using an authenticator app of your choice.
Yes. Navigate to your profile settings to update your email address. You may need to verify the new email before the change takes effect.
Yes. Go to Settings → Appearance to switch between light and dark themes, or set it to follow your system preference automatically.
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express.
Yes. You can upgrade or downgrade your plan at any time from the Billing page. Changes take effect immediately, and billing is prorated.
You can cancel your subscription from the Billing page at any time. Your access continues until the end of your current billing period.
Log in to your account and navigate to the Support section. From there, you can create a new ticket, describe your issue, and track its progress.
Our team typically responds within 24 hours during business days. Premium Support add-on customers receive priority responses.
Yes! You can use our contact form to reach us without logging in.
Click the Feedback button in the sidebar while logged in. You can share feature requests, report bugs, or send any suggestions directly to our team.
Open Engated in Chrome or Edge, then click the install icon in the address bar (or go to the browser menu and select "Install Engated"). The app will be added to your desktop and launch in its own window.
Open Engated in Safari, tap the Share button (the square with an arrow), then tap "Add to Home Screen." Name the app and tap "Add." It will appear on your home screen like a native app.
Open Engated in Chrome and tap the "Add to Home screen" banner that appears. If the banner doesn't appear, tap the browser menu (three dots) and select "Add to Home screen" or "Install app."
Installing Engated gives you a native app-like experience with its own window, faster access from your home screen or dock, and offline support for previously visited pages.
Still have questions? Contact our team or visit our support center.